FAQs

FAQs

This is where you understand or “get” the business. Until you have experienced the spirit and enthusiasm of the leaders, you have not fully understood what you have in your hands. There is nothing that can replace the power of a room filled with several hundred of committed minds, working together towards a common goal.

It helps us take ourselves more seriously and develop confidence and healthy pride.
It gives us proof that we are learning, growing and succeeding.
It gives us the opportunity to celebrate other people’s success.
It inspires us to keep going!

For all Nu Skin distributors that take their business seriously and want to speed up their business building, celebrate with friends and have fun!

For any ticket paid in full, 60 Euros of the total amount paid is non-refundable fee.
Refunds will be processed using the credit card number that was used for payment.
Refunds will not be processed by bank transfer, only to credit cards.
Refunds requested after March 25, 2019 will have 100 Euros as non-refundable fee.
No refund shall be considered after 25 April 2019.
To request a refund please contact support@otg.global

No, cancelling your registration does not automatically cancel your hotel reservation.
To cancel your hotel room(s), please contact the hotel directly.

Tickets can only be transfered to another Nu Skin distributor under exclusive responsibility of the buyer. OTG will not handle ticket changes or take any responsibility for them.

To request a refund please contact support@otg.global

No, you will not be able to transfer and apply any amount paid to any OTG West Europe products or event.

No, they’re included in the price of your ticket. Headsets will be available for all sessions.
Translation will be available in French, Spanish and English. More languages will be added depending on the number of attendees.
If you are interested in having your language translated, there is a minimum of 50 attendees from your country/language registered, for us to add a new translation booth and interpreters.

IMPORTANT
Due to rules set out by the headset company, all participants should hand out ID as a guarantee in order to collect headsets.
In case of loss or damage, participants should pay the amount of 300€. Please be careful and do not leave your headsets on your seat.
Headsets cannot be kept for the next day. All participants should give them back at the end of each day and pick them up again the next morning.

The Association OTG West Europe organizes this event for all OTG members.

It is a Non-profit association – Law 1/2002, created to be organized in a powerful and transparent way. Our aim is to continue developing new and better tools for all distributors doing business in West Europe.

Because no money will go into the pocket of any individual distributor. The potential surplus is re-invested in the development of OTG WE.

All distributors can participate as long as they abide by the OTG Code of Conduct.

All the material, services and events are for members only.

The Success Summit is a distributors’ event. We do not recommend parents to bring along their children as the venue is crowded and very noisy at times.
In addition to the fact that children may find the event too long and not always of interest, parents may as well not take full benefit of this event knowing that their children are not enjoying it.
Also be reminded that if you were eventually to come along with your kids, you’d have to book a ticket for them.

You can either print your ticket or save it on your phone / device
Be sure to keep your ticket safe and private, there is no name on it but a unique code that will be scanned when check in.
In case of ticket duplication, only the first one will be able to access the venue. Be careful not to send anyone a copy of your ticket!

Don´t miss the biggest event in Europe
for Nu Skin distributors